What to do when a pipe bursts
Stop the water at a shutoff you can reach without standing in it. Restore Pro SD does not publish a gallons-per-hour figure and does not send a brand plumber.
What you'll learn
- How to find your main water shutoff (and why it should not be a mystery)
- When to use the meter shutoff if the house valve is seized
- Why slab leaks need a plumber before restoration starts
- What to ask the independent professional after the plumber isolates the break
Step by step
- Find a shutoff you can reach without standing in water, often at the meter or where the line enters the house.
- Do not switch power on or off while standing in water. CDC guidance.
- Move small items you can carry on dry ground.
- Call a plumber to isolate the break.
- Leave a message with Restore Pro SD for a match with a licensed independent restoration professional.
If the house shutoff is seized, a plumber or water utility may shut it at the meter. Restore Pro SD does not operate curb keys.
Rather have a pro handle it?
We connect you with a licensed independent water damage professional across San Diego County. Call any time.
Keep learning.
First hours after water damage
The first hours are about safety, source, and photos. Restore Pro SD does not send a brand crew. Leave a message and we match you with a licensed independent professional.
How to prevent mold after a water leak
EPA guidance is to fix plumbing leaks and other water problems as soon as possible and dry items completely. Restore Pro SD does not set a mold clock.
How to file a water damage insurance claim
Restore Pro SD does not file the claim, quote deductibles, or bill your carrier. You photograph what you can, ask your carrier about your own policy, and contract with the independent professional.