Safety · 4 min watch

What to do when a pipe bursts

A burst pipe loses about 200-400 gallons per hour. Stopping the source first saves the most.

What you'll learn

  • How to find your main water shutoff (and why it should not be a mystery)
  • When to use the meter shutoff if the house valve is seized
  • Why slab leaks need a plumber before restoration starts
  • What to do while you wait for help to arrive

Step by step

  1. Find your main shutoff, usually at the meter or where the line enters the house.
  2. Turn off power to wet rooms at the breaker if the leak is near outlets.
  3. Open faucets at the lowest point in the house to drain pressure.
  4. Move belongings, electronics, and rugs out of the wet area.
  5. Call a plumber for repair and a restoration company for cleanup.
Safety note

If your house shutoff is seized, you can shut off at the meter with a curb-key tool. Most homeowners do not own one, call us if you need help finding one.

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