“Can my carpet be saved?” is one of the first questions after a water loss. This page does not promise a save.
Restore Pro SD matches you with a licensed independent restoration professional. We do not send a brand crew. The customer contracts with that professional.
Direct answers
Clean supply-line water, caught fast. Ask whether they expect to extract the carpet, replace the pad, or remove both. That is their assessment.
Sewage or other contaminated water. EPA guidance is to call a professional experienced with contaminated-water damage. Ask them which carpet and pad they want removed.
Pad. Ask how they will handle the pad, not only the carpet face.
Power. CDC guidance is not to switch power on or off while standing in water. EPA guidance is to fix leaks as soon as possible and dry items completely.
What to ask
- How far the water traveled under furniture and into other rooms.
- Whether they will take moisture readings on the subfloor, not only the carpet face.
- What they will use as a dry baseline in a nearby room.
See carpet water extraction and wet subfloor.
When to call
If the carpet is squelching, the pad is wet, or you smell must after a leak, get a moisture assessment before you rent a home extractor and call it done.
Call Restore Pro SD at (858) 400-4586. The line takes a recorded message. We match you with a local licensed restoration professional. They contract with you directly.