People search “water damage categories” because a company used that language on a quote. Restore Pro SD does not assign those labels. The independent professional who sees the rooms explains how they will treat the water in front of them.
Restore Pro SD matches you with a licensed independent restoration professional. We do not send a brand crew. The customer contracts with that professional.
Direct answers
Who classifies the water? The independent professional on site. This page does not publish a category table or a drying class.
Sewage or other contaminated water. EPA guidance is to call a professional experienced with that work.
Clean supply-line water. EPA still says fix the leak as soon as possible and dry items completely.
Insurance. Ask your carrier about your own policy. This page does not decide coverage.
Power. CDC guidance is not to switch power on or off while standing in water.
What to ask instead of a category number
- How they will protect occupants.
- Which materials they expect to remove versus dry.
- How they will know the assembly is dry against a nearby dry room.
See water damage restoration and sewage cleanup.
When to call
If you cannot tell whether the water is from a supply line or a drain, stay out of it and get an assessment.
Call Restore Pro SD at (858) 400-4586. The line takes a recorded message. We match you with a local licensed restoration professional. They contract with you directly.